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Yes.

For VPS you can do it via the VPS panel. Instructions on how to do it can be found here.

For dedicated servers, PTR records are managed via the Dedicated server settings page. Instructions can be found here.

As per our Terms of Service sending out unsolicited e-mails are forbidden and will lead to immediate account termination.

For Linux VPS: most popular distributives are available (CentOS, Debian, Ubuntu, Fedora). Please note that due to technical limitations some versions might not be available on all VPS packages.

For Windows VPS: Windows server 2008R2, 2012R2 and Windows server 2016.

You can find the full list of the OS templates available for your VPS package in the order page.

Also, we provide a list of ISO's that can be mounted and installed manually via the VPS panel. Instructions can be found here.

Currently no, but you are welcome to use a backup VPS to store your files, or use a 3rd party service, such as the highly recommended Backblaze.

Refunds are issued on a case-to-case basis, be it full or partial and are considered only after receiving a request via a support ticket.

You will not receive an automatic refund if you cancel a server

If you would like to see how our servers perform and if they suit you, we strongly encourage requesting a trial VPS before buying one in order to avoid potential refund requests.

Yes, you can change your billing cycle in the server management page.

You can only change it to a longer billing cycle. If you would like to change it to a shorter billing cycle instead, please open a support ticket.

All outstanding invoices for the service must be paid before changing the billing cycle.